Struggling To Give Shopify Access To Your Team? Here’s The Solution!

Shopify has introduced a new permissions model, bringing organization-level access to all Shopify plans (previously exclusive to Shopify Plus). This update provides greater flexibility and control over who can access your store and at what level.

Now, when granting access to team members, agencies, or developers, store owners must choose between organization-level access (for businesses managing multiple stores) and store-level access (for single-store businesses).

🔹 So, how do you decide which access level to grant?

🔹 What’s the best way to grant access to external developers and marketers while keeping your store secure?

Shopify now provides two levels of user access:

1️⃣ Organization-Level Access

– Best for businesses managing multiple Shopify stores under one organization.

– Users get access to all stores within the organization based on assigned roles.

– Suitable for owners, finance teams, and executives who need to manage multiple stores at once.

✅ Use case: A large company operating separate Shopify stores for different regions (e.g., USA, Canada, UK) wants their finance team to access sales reports across all stores.

2️⃣ Store-Level Access

– Best for businesses managing a single Shopify store.

– Users get access only to that specific store with customizable permissions.

– Suitable for developers, marketers, and store managers who only need access to a specific store’s settings.

✅ Use case: A store owner hiring a developer to update their theme would only give access to the Theme & App settings without exposing order or financial data.

🛑 Key Difference: Organization access grants control over multiple stores, while store access restricts a user to only one store.

👉 Which one should you choose? For most single-store owners, store-level access is sufficient unless your team needs centralized management over multiple stores.

If you’re hiring a developer, marketing agency, or freelancer, granting access through Shopify’s Collaborator Access is the safest method.

✅ Why Use Shopify Collaborator Access

🔹 More secure: No need to share passwords.

🔹 Limited access: You can grant only the permissions needed.

🔹Easier management: You can revoke access anytime from your Shopify dashboard.

📌 How to Invite a Developer via Collaborator Access

1️⃣ Go to Shopify Admin → Settings → Users & Permissions.

2️⃣ Go to Collaborators & copy your collaborator access code .

3️⃣ Send the store link and Collaborator code to your developer to request access

4️⃣ Check the specific permissions you want to grant (e.g., Themes, Apps, Products) before approving the access

🛑 Pro Tip: Avoid giving Full Store Admin Access unless absolutely necessary!

💼 Scenario 1: Hiring an Agency for Full Store Management

🔹 Recommended Access: Store Admin with restricted permissions.

🔹 Permissions: Orders, Products, Discounts, Customers, Analytics, Apps.

🛑 Security Tip: Require agencies to use Shopify Partner Accounts instead of direct employee logins.

📌 Scenario 2: Giving Access to a Developer for Theme Customization

🔹 Recommended Access: Limited access to Themes & Apps only.

🔹 Permissions: Themes, Apps, Customizations.

🛑 Security Tip: If you remove a developer later, always double-check theme files for any unauthorized changes.

📊 Scenario 3: Marketers Handling Ads & Promotions

🔹 Recommended Access: Marketing, Discounts, Analytics.

🔹 Permissions: Discounts, Analytics, Facebook Pixel, Google Ads integrations.

🛑 Security Tip: Never give marketers access to orders, products, or financial data unless necessary.

🔹 Regularly Review & Remove Inactive Users – Shopify does not remove them automatically, so store owners must manually review and revoke old accounts.

🔹 Enable Two-Factor Authentication (2FA) – Adds an extra layer of security.

🔹 Grant the Least Access Possible – Only give users access to what they truly need.

With Shopify’s new permissions model , store owners now have better control over user access. By following best practices for granting access, you can protect your business while ensuring smooth collaboration with your team, developers, and agencies.

📌 Need help setting up permissions correctly? Contact Webgarh Solutions for expert Shopify support! 🚀